Guarantee Policy

GUARANTEE POLICY

Branzio guaranty policy covers manufacturer's defects for two years after the original purchase date.  Branzio will happily repair or replace your product free of charge. Purchases must have been made from an authorized dealer. 

Manufacturer’s defects include if the watch parts or mechanics don't work properly due to a fault of the manufacturer and no fault of your own. Please note, this does not cover any damage caused by the customer, which will be your responsibility. The guaranty does not cover the following items water damage, normal wear and tear, batteries, accidental glass damage, scratches, strap damage, or theft.

A proof of purchase will be required in order to claim your guaranty. Please keep your receipt for reference, as we may require a copy. If the purchase was made from our website or Amazon.com, will be able to reference your purchase from the order number alone.